Psychoanalytisch-psychotherapeutische Praxis

Crisis & Emergency

Praxis Lampersberger · Munich

Crisis & Emergency
Immediate help and services in Munich

This page is intended for patients and their relatives. It is ordered by urgency: if you are not sure where to start — first call +49 800 655 3000 The crisis service is free of charge, available around the clock, and will guide you to all further steps. English-speaking staff are available.

Immediate danger to life — call at once
Ambulance / emergency doctor 112 Police 110
Crisis helplines — around the clock free of charge · 24 hours · 365 days · no appointment
Krisendienst Psychiatrie Bayern (Bavarian psychiatric crisis service)
Upper Bavaria control centre · automatically connects you to help near your home
24/7 Free of charge Anonymous if preferred Mobile outreach
+49 800 655 3000
First port of call For those affected, for relatives and for the wider social circle. If needed: mobile crisis workers (home visits), referral to a crisis ward or emergency department. Over 120 languages, including English · German Sign Language (DGS). Freephone within Bavaria.
krisendienste.bayern/oberbayern
Telefonseelsorge (telephone crisis counselling) — Protestant
Nationwide
24/7 Free of charge Fully anonymous
+49 800 111 0 111
Pastoral care and crisis support No psychiatric expertise — emotional support, listening, orientation. Chat and email also available online. (In German.)
online.telefonseelsorge.de (Chat & email)
Telefonseelsorge — Catholic
Nationwide
24/7 Free of charge Fully anonymous
+49 800 111 0 222
Pastoral care and crisis support Identical service to the Protestant line. No religious affiliation required.
Children’s and young people’s helpline
Nationwide · “Nummer gegen Kummer”
Free of charge Anonymous Mon–Sat 2–8 pm
116 111
For children and young people Anything can be said — problems at school, anxiety, loneliness, suicidal thoughts. (In German.)
Parents’ helpline: +49 800 111 0 550 (free of charge · Mon–Fri 9–11 am + 5–7 pm · Tue+Thu 5–7 pm)
Nightline München
Listening service for students of all Munich universities
Free of charge Anonymous Tue/Wed/Thu + Sat · 9 pm–midnight
+49 89 28 28 28
During term time only Run by students, for students — no advice-giving, just listening. Anonymous, not recorded.
nightline-muc.de
krisenchat.de
Online · for young people up to 25
24/7 Free of charge Anonymous Up to age 25
Crisis counselling via WhatsApp Professional psychosocial specialists reply to your messages. Low-threshold, anonymous, no registration required. (In German.)
krisenchat.de
Walk-in help — open 24 hours Munich city area · no registration required

These clinics admit patients around the clock — even without a referral or appointment. If the situation is unclear, always call the crisis service first (+49 800 655 3000); they will guide you to the right facility.

Atriumhaus – Psychiatric Crisis and Treatment Centre
Bavariastraße 11 · 80336 Munich · U Poccistraße
24/7 crisis outpatient clinic No registration needed Statutory & private insurance
Medical director Dr. med. Nicolay Marstrander Senior consultant, Atriumhaus · Operator: kbo Isar-Amper-Klinikum
+49 89 7678-0 Admissions direct line: +49 89 7678-9112 or -9113
The number one place to go for psychiatric crises in Munich Crisis ward (max. 10 days) · day clinic · trauma outpatient clinic · DBT skills groups. A cross-school, resource- and solution-oriented approach. Only around 7% of admissions are subsequently transferred to a closed ward. No hospital referral needed — just walk in or call.
Atriumhaus@kbo.de
kbo-iak.de → Atriumhaus
kbo – Psychiatrie Nord München-Schwabing
Kölner Platz 1 · Haus 7 · 80804 Munich-Schwabing
24/7 inpatient Crisis consultation without appointment Statutory & private insurance
Senior consultant Prof. Dr. med. Stephan Heres Specialist in psychiatry and psychotherapy · 157 beds · general psychiatry, old-age psychiatry, addiction
+49 89 412006-0 Crisis consultation of the PIA Nord (psychiatric outpatient clinic; no appointment needed): +49 89 412006-141
The psychiatric hospital closest to the practice on Belgradstraße On the grounds of the München Klinik Schwabing (Haus 7). PIA Nord crisis consultation: go directly to Haus 7 (building 7) — just bring proof of health insurance, no advance registration required. Outpatient clinic + day clinic at the secondary site: Leopoldstraße 175, tel. +49 89 206022-500.
kbo-iak.de → Schwabing
kbo Isar-Amper-Klinikum — main site in Haar
Vockestraße 72 · 85540 Haar · approx. 12 km
24/7 emergency department Statutory insurance (mandatory catchment care)
Medical director Prof. Dr. med. Peter Brieger Specialist in psychiatry and psychotherapy
+49 89 4562-0 StäB (psychiatric treatment at home): +49 89 4562-3486
Full psychiatric care for Munich and the surrounding region The largest specialist psychiatric hospital in southern Bavaria. The entire psychiatric and psychosomatic spectrum. Centre of excellence for addiction medicine (ZAK).
kbo-iak.de
LMU Klinikum – Psychiatry and Psychotherapy
Nussbaumstraße 7 · 80336 Munich city centre
24/7 on-call service Statutory & private insurance
Clinic director Prof. Dr. med. Peter Falkai Specialist in psychiatry and psychotherapy · university hospital
+49 89 4400-55511 Daytime crisis outpatient clinic: +49 89 4400-53307
University psychiatry in the city centre A broad psychiatric spectrum, with links to research.
TU München / MRI – Psychiatry
Ismaninger Straße 22 · 81675 Munich-Bogenhausen
24/7 on-call service Statutory & private insurance
+49 89 4140-4241
University psychiatry in Bogenhausen Admissions and on-call service around the clock. Note: this number is for psychiatry — psychosomatic medicine (Prof. Henningsen) is a separate unit.
Klinik Menterschwaige
Geiselgasteigstraße 203 · 81545 Munich-Menterschwaige
24/7 Statutory & private insurance Dynamic psychiatry
Senior consultant Dr. Daniel Hermelink Specialist in psychiatry and psychotherapy · Ammon approach · 62 beds
+49 89 642723-0 Admissions: +49 89 642723-34
Psychodynamically oriented psychiatry A smaller, more personal atmosphere than the university hospitals. Dynamic-psychiatric approach after G. Ammon.
Medical on-call service · poison emergency line · Bahnhofsmission
116117
Kassenärztlicher Bereitschaftsdienst Bayern (out-of-hours GP service)
Mon–Fri 7–11 pm · Sat/Sun/public holidays 7 am–11 pm
For general medical complaints —
not a psychiatric emergency service.
+49 89 19240
Vergiftungsnotruf München (Munich poison emergency line)
24/7 · If poisoning is suspected,
always call 112 as well.
Bahnhofsmission (station mission)
Platform 11 · Munich central station
24/7 · No advance registration
For anyone in acute need — open to all.
Counselling centres — no referral needed Daytime · some walk-in · free of charge
Die ARCHE – suicide prevention and help in life crises
Saarstraße 5 · 80797 Munich-Schwabing
Free of charge Mon–Fri 9 am–5 pm Anonymous if preferred
+49 89 334041
Munich’s oldest suicide-prevention centre (since 1969) Individual counselling and crisis intervention · couples and family counselling · counselling for relatives · support for those bereaved by suicide. Appointments by telephone. No crisis counselling by email.
info@die-arche.de
die-arche.de
Münchner Insel – crisis and life counselling
Marienplatz lower level · 80331 Munich · U/S Marienplatz
Free of charge Walk-in · no appointment Anonymous if preferred
+49 89 220041
In the heart of the city — no barriers (since 1972) Mon–Wed + Fri: 9 am–6 pm · Thu: 11 am–6 pm. All topics: crises, relationships, questions of meaning, loss, work. Follow-up conversations with the same counsellor possible. Ecumenical — no religious affiliation required.
info@muenchner-insel.de
muenchner-insel.de
Sozialpsychiatrische Dienste München (SpDi — socio-psychiatric services)
8 district offices across the city
Free of charge Office hours Home visits possible
Support for people with mental illness For those affected and their relatives — counselling, crisis support, connection to further services. No referral needed.
Schwabing (closest to the practice): +49 89 33007130
City centre: +49 89 233-47234
North: +49 89 312096-50
Neuhausen: +49 89 126991452
Laim: +49 89 54702030
West: +49 89 837043
Giesing: +49 89 652021
Bogenhausen: +49 89 932003
Perlach: +49 89 671051
KJP counselling centre of the City of Munich (child and adolescent psychiatry)
Dachauer Straße 90 · 80335 Munich
Free of charge Office hours Children & adolescents
+49 89 233-37854 or +49 89 233-37853
The city’s child and adolescent psychiatric counselling service For children, adolescents and their parents in cases of psychological difficulties, emotional problems and behavioural issues.
EFL – marriage, family and life counselling
Rückertstraße 9 · 80336 Munich · several locations
Free of charge / reduced rates By appointment
+49 89 544311-0
Counselling for relationship and life crises (Archdiocese) Couple conflicts, separation, family, meaning, grief. Protestant counterpart: Evangelisches Beratungszentrum, Landwehrstr. 15, +49 89 59048-120.
Weißer Ring — victim support
Nationwide · Munich branch
Free of charge Victim helpline 24/7
116 006
Help for victims of crime and their relatives Initial emotional support · accompaniment through official procedures · practical help. Particularly relevant after experiences of violence, assault or burglary.
weisser-ring.de
Specific services Women · addiction · old-age psychiatry · family · online
Frauennotruf München (women’s emergency helpline)
Munich · for women and girls
Free of charge For women
+49 89 763737
For sexualised and domestic violence, stalking Counselling · accompaniment · psychosocial support through legal proceedings. Also for relatives and close contacts.
FrauenTherapieZentrum München
Güllstraße 3 · 80336 Munich
Free of charge By appointment Women & girls
+49 89 747370-0
Psychosocial counselling and therapy for women Trauma, experiences of violence, eating disorders, psychological distress. Psychotherapeutic counselling, groups, self-help.
Addiction counselling in Munich
SuchtHotline + kbo ZAK + national helpline
Free of charge Office hours
+49 89 282822 SuchtHotline München · Mon–Fri 9 am–5 pm
Counselling and referral for addiction and dependency Alcohol, medication, illegal substances, behavioural addictions. kbo Centre for Addiction Disorders (ZAK): Kölner Platz 1, Haus 7, +49 89 412006-0.
Nationwide (daily, 24 hours): +49 1806 313031
Gerontopsychiatrische Dienste München (GPDi — old-age psychiatry services)
4 locations across the city
Free of charge Age 65 and over Outreach service
Mental illness in older age Dementia, depression, psychosis in older people — outpatient and outreach. Inpatient old-age psychiatry: kbo, Kölner Platz 1, Haus 7. Day clinic for patients over 65: Leopoldstr. 175, +49 89 206022-600.
GPDi North: +49 89 5527937-0
GPDi West: +49 89 5999156-0
GPDi South: +49 89 7260950
GPDi East: +49 89 6914802
Help for children, young people and families
Munich
Free of charge Children · family
Kinderschutzbund München (child protection association): +49 89 555359
Familien-Notruf München (family crisis line, 24/7): +49 89 2388566
KJP counselling centre, City of Munich: +49 89 233-37854
Peripartum consultation (pregnancy/postpartum):
kbo PIA Nord, Kölner Platz 1, Haus 7, +49 89 206022-500
Online counselling and directories
Nationwide · anonymous · free of charge
24/7 Free of charge Anonymous
online.telefonseelsorge.de — chat & email, free, anonymous (in German)

krisenchat.de — WhatsApp crisis counselling (up to age 25, in German)

krisendienste.bayern/oberbayern — all local services

netz-m.de — Netzwerk Psychiatrie München, local directory

buendnis-depression.de — self-help and expert information on depression (in German)
Please note: This overview is updated regularly and does not replace individual therapeutic advice. Telephone numbers and opening hours may change — if in doubt, check the website of the respective service. In cases of acute danger, always call 112. In psychiatric crises: +49 800 655 3000.